Privacy Policy

1. Introduction

HIFI11 Academy ("we", "us", "our") operates as a digital product seller offering a one-time, downloadable bundle pack. This Privacy Policy explains what information we collect when you purchase our digital bundle and how we use it.

2. Information We Collect

• Full name, email address, and mobile number provided at checkout.
• Payment confirmation details (payment ID, order ID) received from our payment processor (Razorpay). We do not store your card, UPI, or bank details — these are handled entirely by Razorpay.
• Download activity logs (IP address, timestamp) used to prevent unauthorized access and abuse of download links.

3. How We Use Your Information

• To create your customer account automatically after a successful purchase.
• To deliver your download link, invoice, and confirmation email.
• To provide customer support for payment or download-related issues.
• To notify you of future bundle updates included with your purchase.

4. Data Sharing

We do not sell or rent your personal information to third parties. Your payment is processed securely by Razorpay under their own privacy and security standards.

5. Data Security

We use industry-standard practices including hashed session tokens, prepared SQL statements, and time-limited signed download links to protect your account and purchase data.

6. Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us at support@hifi11academy.com.

7. Contact Us

For any privacy-related questions, reach us at support@hifi11academy.com or via our contact page.